Category Archives: inspiration

Book 6 of 25.

My journey into business and customer service excellence continues this week with “How to Win Friends and Influence People” by Dale Carnegie.
First published in 1936, this book is based on the 14 week course taught by Carnegie in ‘34 and has since sold 15 million copies.
Did I enjoy it? I certainly did! It’s...

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Book 5 of 25.

As you may know, I’m on a mission to listen to 25 business related audiobooks in 2009. The reason is to keep learning and to make sure that we always provide the very best service and quality to our couples. It was pointed out to me recently, by a regular blog reader, that I’ve been a bit quiet on the audiobook...

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Book 4 of 25.

I just finished “Outliers” by Malcolm Gladwell. An excellent book that dives deeply into how the people at the top got there.
By using many well known examples- Bill Gates, the Beatles, top sports stars- Gladwell looks at the many factors that shape the chances of success, beyond innate ability. My favourite theory was the one that suggested that...

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Photojournalism.

I found a couple of really good quotes last night in a book I’m reading at the moment and they just struck a chord with me. Magnum photographer Ian Berry said-

“…the issues of professional journalism: how if you go out and shoot a story, you’re not just looking for the one picture, but working around...

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Book 3 of 25.

Book three is “Pour your heart into it- how Starbucks built a company one cup at a time” by Howard Schultz. In this book Schultz, the chairman of Starbucks discusses how the company went from a single store in Seattle, selling coffee beans to what it had become at the time of writing (1997) with...

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